Why Choose Us?
East of Exe and West of Exe is a new concept in estate agency, established by old hands in the business. Quite simply, after 15 years of working with various traditional estate agents – and becoming increasingly frustrated with their way of doing business – we knew we could do better.
Established at the beginning of 2010 by business partners Chris Taylor and Ian Garcia, our business has quickly established itself as a key player in the competitive Exeter and East Devon agency marketplace despite the challenges facing the property industry. Not only have we developed a strong and comprehensive lettings service, but have also opened new offices in Exminster and Central Exeter.
By limiting our market to properties in Exeter & the surrounding towns and villages, we don’t stretch ourselves too thinly and can offer our customers a highly personalised service and genuine insider knowledge of the local property scene.
Estate agency isn’t just about property. It’s about relationship building and effective communication. Our success comes from our commitment to establishing a close relationship with you, so that we fully understand your individual circumstances – and your feelings – every step of the way. Our independent status allows us to create bespoke marketing strategies that are tailored to match your specific personal circumstances rather than comply with traditional, ‘one-size-fits-all’ formulas.
Our personalised approach, combined with eye-catching marketing and sophisticated technology, guarantees your property will get noticed. And we have a passion and enthusiasm for the area which, together with our insider knowledge and contacts, gives us a distinct advantage when it comes to selling, letting – and finding – homes throughout the area. It makes selling or letting your home so much easier.
Click here to download our Guide to Exeter and the local towns and villages.
Selling or renting your property can be a stressful and emotional time. Our mission is to make the experience as quick, painless and hassle-free as possible. For your convenience, we accompany virtually all viewings 6 days a week, including evenings, with one of our qualified team members answering your buyers queries and selling the positives of your property. You will also benefit from instant 24 hour access to your own online e-property page containing all details relevant to your sale, including details of viewings and feedback.
We enjoy what we do, are passionate about Exeter & East Devon and committed to providing the best possible service to our clients. With that in mind, we are always grateful for feedback and suggestions for improvement. Quite simply, whether you’re a SELLER or a LANDLORD, if you’re not happy, we’re not happy.
Click here to meet the team.
EXploiting the Very Latest Technology
Approximately 85% of buyers and sellers now use the internet as their primary means of conducting property searches. As far as property sales and lettings are concerned, the days of High Street ‘window shopping’ are gone. While most High Street estate agents do now use web sites such as Right Move, Prime Location and Find A Property to market their customers’ properties, in our experience, very few have the time, the knowledge or the inclination to exploit the technology and resulting data to maximum effect.
Our up-to-the-minute software allows us to give you regular in-depth analysis of the statistics behind the web pages – for example, how many and what type of people are viewing your property details – which enables us to work together to achieve the best possible marketing strategy for your home. It also allows us to communicate with both landlords and tenants far more quickly through use of emailed invoices and statements. Google Earth and Google Street View are integrated into all of our online details as a matter of course.
Selling or letting your property is all about standing out from the crowd and no-one can accuse us of being boring. From our bright orange sale boards to our striking property particulars with their high quality photographs, 3D floor plans and well-written descriptions, our properties are always presented at their best.
Business Partner Ian Garcia is an experienced and accomplished marketing professional and uses his expertise to great effect. Little touches, such as employing a professional content writer to create well-crafted editorial and property features for the local papers, makes a big difference in terms of attracting your home an audience.
Our approach is very different to that of our more traditional High Street counterparts, but our commitment to the highest standards of professionalism is not. We are regulated and a member of The Property Ombudsman Scheme, and the Tenancy Deposit Protection Scheme. In short, you can count on us to always provide a professional service of the very highest quality.
Meet the team
Success in estate agency is generated through people, and our people are a passionate, enthusiastic, professional team, all of whom are committed to providing the best possible customer service to clients. Our three offices work closely together and ensure all of our properties whether for sales of lettings get maximum exposure.
East Devon Sales and Lettings Team
Our Topsham team are based in one of the oldest buildings in the town, right in the heart of the community on Fore Street.
Chris’s background in estate agency started in London in the 1990’s where he worked for some of the most successful agencies in Chelsea and Kensington. Having originally been brought up in Exeter he moved back with his family to Woodbury, just outside Exeter, in 2004, working for some of the traditional agencies before joining forces in 2010 with Ian Garcia to form East of Exe. Chris has an amazing encylopedic knowledge of the local area and in depth understanding of how to sell property effectively.
Lettings Co-ordinator for East Devon
Emma joined East of Exe in august 2016 originally in our Exeter office in a maternity cover role; but her experience within the rental market was clear so she soon progressed to become responsible for managing our lettings in the Topsham branch. Emma is NALS qualified and brings with her 7 years of experience within the lettings market. Having grown up in Muswell Hill, North London were she managed the nearby Enfield office of Foxtons, Emma recently moved down to Devon with her husband and her friendly and professional manner ensures the letting process goes smoothly for landlords and tenants.
Sara has been with East of Exe since its inception in 2010 and manages all matters financial both for our sales and administration teams. Based out of our Topsham office Sara lives locally with her family and keeps our systems and accounts up to date through our computerised accounting systems.
East Devon Sales and Lettings Administrator
Tilly is a key member of our East Devon team, being responsible for sales & lettings administration as well as supporting our valuation and sales teams in client and applicant management. She has lived in Topsham for 10 years now and has recently purchased her first home with her partner that they are currently in the process of renovating. Tilly joined East of Exe in 2017 bringing with her over 6 years of in depth knowledge and experience from within the industry, her friendly and professional manner makes her the perfect first point of contact for all customers.
Topsham office dog
Ellie’s been with the business since we started in 2010, and now has pride of place in her “fireplace kennel” in the lettings department at our Topsham office. She is probably the most laid back and smallest black Labrador you’ll ever come across and is welcoming to tenants, landlords and all the other visitors we get. If you’re passing though and want to say hi to her just pop in as she’s always after a cuddle.
Exeter Sales and Lettings Team
Based in Southernhay, probably the financial centre of Exeter, our light and airey offices have now been open since 2013 and service not only Exeter itself, but also surrounding villages and towns.
Ian’s background is as a professional marketer and successful entrepreneur having run a medium size marketing agency in the South East in the late 90’s and early 2000’s. Moving down with his family to Topsham in 2005, Ian continued to provide specialist marketing and construction services before teaming up with Chris Taylor to start East of Exe. Ian’s skills are in ensuring properties are marketed as effectively as possible, but has used his building knowledge to head up the lettings and commercial sides of the business.
Sales Manager of the Exeter and Exminster Branch
Jo joined East of Exe in 2015 and takes responsibility for all the sales in our Exeter branch. She brings with her almost 20 years of experience in the industry, having worked for a select few agents within Exeter over the years. She lives with her husband and 2 young children in Topsham and was born and brought up locally so has excellent local knowledge.
Lettings Co-ordinator for Exeter & West Devon
Beckie joined East of Exe in 2014 and brought with her a great deal of experience in the Exeter lettings market. She was brought up locally and has recently bought her first house in Exeter so knows the area well. Her personable manner and professional approach has made her very popular with landlords and tenants, which has resulted in our Exeter lettings operation becoming one of the fastest growing in the local area.
Jessica joined East of Exe in 2013, helping to manage our sales instructions within the Topsham office. Her combination of amazing photography skills and friendly approachable manner makes her the ideal resource as the first point of contact for potential vendors. Jessica is also responsible for creating our eye catching brochures and having been born and brought up locally she has an in depth knowledge of the local area and housing stock.
Exeter Sales and Lettings Administrator
Katie is the newest addition to our company. Joining us in 2017, she brought with her 2 years of previous lettings experience whilst recently obtaining a diploma in interior design. Having lived locally for some time, Katie has a good understanding of Exeter and knows the area well. Her friendly and efficient manor makes her the perfect first point of call for all our potential landlords and applicants.
West of Exe Sales and Lettings team
Our West of Exe office originated as Partridge Estate Agency, which has a unique local reputation and knowledge, after being based in Exminster for over 20 years. The office looks after sales and lettings West of the river Exe from Dawlish and Starcross out to Kennford and Kenton.
Emma has worked in our Exminster office for 13 years, initially in Sales and moving over to the lettings team in 2006. During this time she has accumulated a wealth of knowledge of the local lettings market and property management. Emma lives in Exminster and ensures the smooth running of all aspects of our rental department and is highly valued for her professional approach and good relationship she has with all our Landlords.
Emma joined the Exminster office 3 years ago and brings with her 10 years of letting experience overall. Emma was born in Exeter and offers a good knowledge of the area. One of her main roles is looking after all tenancy applications and ensures the process runs very smoothly for both tenant and Landlord. Her polite and sunny personality is often commented upon in conjunction with professionalism to both our tenants and landlords.
Sally joined the lettings department in the Exminster office some 13 years ago and moved to Sales where she has been since 2006. Sally lives in Exminster and has an intimate knowledge of the local market, and is responsible for managing the sales process for the Exminster Sales department. She is highly regarded for her friendly and level approach – always ensuring vendors and buyers are kept informed, and dealing with the many challenges that typical sales throw up along the way.
Call us on 01392 877240 or Click here to contact us.